Request Payment Assistance

Patelco is committed to helping our members build a foundation of financial wellness that delivers flexibility and comfort through every stage of life.

If you’re facing financial challenges or struggling to make payments, we’re here for you. Please enter your information below and ensure that all details are accurate. This will help us assess all of the solutions you may qualify for.

For your protection, please do not include any confidential information such as account numbers, passwords, login information, or Social Security number in this message. We’ll respond within three business days. If you need more immediate help, call us at 800.358.8228.

* required fields

First Name*

Please enter your first name.

Please enter alphabet characters only.

Last Name*

Please enter your last name.

Please enter alphabet characters only.

Email*

Please enter a valid email address.

Preferred Contact Number*

Please enter your preferred contact number.

How can we assist you?

Please enter a comment.

BALANCE is also here to help

We have partnered with BALANCE, the leader in financial education and resources, to offer Patelco members these complimentary services:

Financial toolkits
Online chat with a certified BALANCE counselor
Self-guided coaching
Your personalized financial health score

Get Started