Auto and personal loan services

We have answers to the most common questions about auto and personal loans.

Manage your auto or personal loan online

Patelco Online^™ helps you stay up to date on all of your auto or personal loan details. We make it simple and safe to:

Check balances
Get account details
Transfer funds
Send us secure messages about your loan
Make payments from your Patelco account

Get started today with Patelco Online^™ >

LevelUp

Get rewarded for on-time payments

We’re always looking for ways to get you the lowest loan rates. So, if you don’t initially qualify for our lowest rate on a vehicle or personal loan, LevelUp can reduce that rate over time when you make on-time monthly payments.

Learn More >

Auto and personal loan FAQs

Loan payments can be mailed to the following secure PO Box:
Patelco Credit Union
PO Box 2227
Merced, CA 95344

Yes, we offer a grace period for loan payments. Please contact us directly at 800.358.8228.

Yes. Payments made via Patelco Online^™ or the Mobile App from your Patelco account will be applied the same day.

Yes. Call 800.358.8228 to make a payment over the phone. Please note, there is a $10.00 fee for this service.

We provide several options to assist members who face financial difficulty in meeting their loan obligation. Please contact Account Solutions at 800.358.8228 to discuss your account and options or visit Financial Hardship Assistance to learn more.